Freshsales vs Folk
Comprehensive comparison to help you choose the best crm tool for your needs
Freshsales
AI-powered CRM with built-in communication tools and affordable pricing by Freshworks
Folk
Modern CRM with spreadsheet-style interface and best-in-class LinkedIn integration
Feature Comparison
| Aspect | Freshsales | Folk |
|---|---|---|
| Starting Price | Free (3 users) | Free trial 14 days |
| Platforms | WebiOSAndroid | WebChrome ExtensioniOSAndroid |
| Key Features |
|
|
| Best For | Small to medium businesses, growing startups in e-commerce, SaaS, professional services, manufacturing | Small teams, startups, freelancers (1-20 people) in sales, recruiting, partnerships, fundraising |
Pros and Cons
Freshsales
Pros
- Advanced AI features at affordable prices
- User-friendly interface
- Built-in communication tools
- Generous free plan
- Quick implementation (24 hours)
- Good mobile apps
- 21-day full feature trial
Cons
- Limited customization vs Salesforce
- Can be overwhelming for beginners
- Advanced analytics require higher tiers
- Costs increase with add-ons
- Marketing features less sophisticated
- API limitations on lower plans
Folk
Pros
- Extremely user-friendly interface
- Best-in-class LinkedIn integration
- Fast implementation
- Multi-purpose flexibility
- Good value for money
- AI-powered features
- Excellent customer support
Cons
- Limited advanced sales features
- Basic reporting (3/10 rating)
- Poor integration ecosystem (2/10)
- Data enrichment often fails
- No workflow automation
- Limited mobile functionality
Which Should You Choose?
Choose Freshsales if you small to medium businesses, growing startups in e-commerce, saas, professional services, manufacturing and value advanced ai features at affordable prices.
Choose Folk if you small teams, startups, freelancers (1-20 people) in sales, recruiting, partnerships, fundraising and prefer extremely user-friendly interface.
Both tools excel in the crm space, but serve slightly different needs. Consider starting with free trials of both to see which interface and workflow suits you better.