Otter.ai
AI-powered meeting transcription and note-taking assistant that captures conversations in real-time with speaker identification and automatic summaries.
Platforms
Best For
Teams, sales professionals, students, and anyone who attends frequent meetings
Category
AI Meeting NotesPros
- Highly accurate transcription
- Excellent speaker identification
- Real-time collaboration features
- Generous free plan
- Works with all major meeting platforms
Cons
- Limited editing in mobile apps
- Summary quality varies
- Can struggle with accents
- Export limitations on free plan
Key Features
Overview
Otter.ai has revolutionized meeting productivity by providing AI-powered real-time transcription that actually works. Whether you’re in a sales call, team meeting, or lecture, Otter captures every word and helps you focus on the conversation instead of taking notes.
Quick Stats
| Aspect | Details |
|---|---|
| Founded | 2016 |
| Accuracy | 90%+ for clear audio |
| Languages | English + expanding |
| Users | 10M+ worldwide |
| Meeting Platforms | Zoom, Teams, Meet, and more |
🌟 Key Features
Real-Time Transcription
Live Capture Capabilities
| Feature | Description |
|---|---|
| Live Transcription | See words appear as they’re spoken |
| Speaker Labels | Automatic speaker identification |
| Timestamp Markers | Jump to any moment in the conversation |
| Keyword Highlights | Important terms automatically highlighted |
| Punctuation | Smart punctuation and formatting |
💡 Pro Tip: Train Otter on your voice for better accuracy
AI Meeting Assistant
OtterPilot Features
- Joins meetings automatically
- Records audio and video
- Takes notes in real-time
- Generates summaries
- Extracts action items
- Shares notes post-meeting
Collaboration Tools
- Live Comments: Add context during meetings
- Highlights: Mark important moments
- Tags: Organize by topics or projects
- Shared Notebooks: Team collaboration spaces
- Guest Access: Share with external participants
Use Case Examples
Sales Teams
- Capture every customer requirement
- Focus on building rapport, not note-taking
- Automatic CRM updates with key insights
- Share call recordings with team
- Track commitments and follow-ups
Project Management
- Document all decisions and action items
- Create searchable meeting archives
- Share updates with absent team members
- Track project evolution over time
- Ensure nothing falls through cracks
Education & Training
- Record lectures and training sessions
- Study with searchable transcripts
- Create accessible content
- Review at your own pace
- Share notes with classmates
Integration Ecosystem
Meeting Platforms
- Zoom: Native integration
- Google Meet: Chrome extension
- Microsoft Teams: Direct integration
- Webex: Supported
- GoToMeeting: Compatible
Productivity Tools
- Slack: Share summaries instantly
- Salesforce: Update records automatically
- HubSpot: Sync meeting notes
- Dropbox: Export and backup
- Google Drive: Cloud storage
Getting Started Tips
- Set Up Your Profile: Add your voice sample for better recognition
- Connect Calendar: Enable automatic meeting joins
- Create Notebooks: Organize by projects or teams
- Set Custom Vocabulary: Add industry-specific terms
- Configure Integrations: Connect your tech stack
Pricing Breakdown
Free Plan (Basic)
- 300 monthly transcription minutes
- 30 minutes per conversation
- Import 3 audio/video files
- Basic editing features
Pro Plan ($16.99/month)
- 1,200 monthly minutes
- 90 minutes per conversation
- Import unlimited files
- Advanced search and export
- Custom vocabulary
Business Plan ($30/month)
- 6,000 monthly minutes
- 4 hours per conversation
- Team features and admin controls
- Priority support
- Advanced security
Enterprise Alternatives
While Otter.ai excels for small to medium teams, enterprise organizations might consider:
- Gong: The market leader in revenue intelligence for enterprise sales teams with deep analytics
- Chorus: ZoomInfo’s conversation intelligence platform with 40+ language support
- Avoma: Mid-market solution with transparent pricing and modular features
These platforms offer more advanced analytics and revenue intelligence features but come at significantly higher price points.
Verdict
Otter.ai stands out as the most comprehensive AI meeting assistant available. Its real-time transcription accuracy, combined with intelligent features like speaker identification and automatic summaries, makes it invaluable for anyone who spends significant time in meetings. While the free plan is generous for individual use, teams will find the Business plan’s collaborative features well worth the investment.
Ready to try Otter.ai?
Start with their free (300 minutes/month) to see if it fits your workflow.
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