Avoma Review 2025: The Transparent AI Meeting Platform for Growing Teams

Overview

Founded in 2017 in Palo Alto, Avoma has carved out a niche between basic tools like Otter.ai and enterprise platforms like Gong. With transparent pricing and modular features, Avoma appeals to growing companies that need more than transcription but can’t justify six-figure investments.

Quick Stats

Feature	Details
Starting Price	$19/user/month
Languages	75+ languages
Free Trial	14 days full access
Sweet Spot	10-100 person teams
Key Differentiator	Modular pricing
Meeting Lifecycle	End-to-end coverage

Key Features

Complete Meeting Lifecycle Management

Unlike single-purpose tools, Avoma covers the entire meeting journey:

Before the Meeting

• Collaborative agenda creation
• Automated scheduling
• Prep document sharing
• Calendar integration

During the Meeting

• Live transcription
• Collaborative note-taking
• AI-suggested notes
• Bookmark key moments

After the Meeting

• AI-generated summaries
• Action item extraction
• CRM auto-update
• Follow-up automation

Conversation Intelligence

Avoma’s CI features compete with enterprise platforms at a fraction of the cost:

• Talk Time Analytics: Balance conversation flow
• Topic Detection: Track discussion themes
• Sentiment Analysis: Gauge meeting energy
• Keyword Alerts: Flag important mentions
• Filler Word Coaching: Improve speaking habits

Revenue Intelligence Add-On

The optional Revenue Intelligence module ($29/month extra) includes:

• Deal health scoring
• Pipeline analytics
• Win/loss analysis
• Competitive battlecards
• Forecast insights

AI Coaching Scorecards

Transform team performance with:

• Customizable evaluation criteria
• Automated scoring
• Trend analysis
• Peer benchmarking
• Coaching recommendations

Use Case Examples

Growing Sales Teams

💡 Pro Tip: Avoma hits the sweet spot for teams outgrowing Fireflies but not ready for Gong’s complexity and cost.

Sales teams use Avoma for:

• Standardizing sales processes
• Onboarding new reps efficiently
• Tracking methodology adoption
• Improving discovery calls
• Building playbooks from success

Customer Success Operations

CS teams leverage Avoma to:

• Document all customer interactions
• Identify upsell opportunities
• Track feature requests
• Prevent churn with insights
• Measure health scores

Product Teams

Product managers use Avoma for:

• User interview management
• Feature feedback tracking
• Stakeholder alignment
• Requirements documentation
• Cross-functional collaboration

Integrations

Avoma’s 40+ integrations cover essential business tools:

CRM Systems

• Salesforce (bi-directional sync)
• HubSpot CRM
• Pipedrive
• Zoho CRM
• Monday.com

Communication Tools

• Zoom, Teams, Meet
• Slack notifications
• Email (Gmail, Outlook)
• Calendar systems

Productivity Stack

• Notion
• Asana, Jira
• Google Workspace
• Microsoft 365

Getting Started

1. Free Trial: 14 days with full features
2. Quick Setup: 15-minute onboarding
3. Team Training: Built-in tutorials
4. CRM Connection: One-click integration
5. First Meeting: Immediate value

💡 Trial Strategy: Test both basic features and add-ons during your trial to understand true costs.

Pricing Breakdown

Base Plans (Per User/Month)

Starter ($19)

• Basic transcription
• AI notes
• Limited integrations
• Up to 20 seats only

Plus ($49)

• Conversation intelligence
• Unlimited integrations
• Collaborative features
• Team analytics

Business ($79)

• Revenue intelligence
• Advanced analytics
• Priority support
• Custom workflows

Enterprise ($129)

• SSO/SAML
• Dedicated success manager
• Custom contracts
• SLA guarantees

Add-On Modules

• Revenue Intelligence: +$29/user/month
• Scheduler: +$5/user/month
• Dial-in Numbers: +$10/user/month
• Additional Storage: Variable

Total Cost Examples

Small Team (10 users, Plus plan)

• Base: $490/month
• Total Annual: $5,880

Growing Team (30 users, Business + Revenue Intelligence)

• Base: $2,370/month
• Revenue Intelligence: $870/month
• Total Annual: $38,880

Scale Team (75 users, Enterprise + All Add-ons)

• Base: $9,675/month
• Add-ons: ~$2,500/month
• Total Annual: $146,100

Avoma vs Competitors

Avoma vs Gong

• Avoma: 1/10th the cost, good enough for many
• Gong: Superior analytics, enterprise scale
• Winner: Avoma for mid-market, Gong for enterprise

Avoma vs Fireflies

• Avoma: More features, higher price
• Fireflies: Better value, simpler
• Winner: Fireflies for basics, Avoma for growth

Avoma vs MeetGeek

• Avoma: Better enterprise features
• MeetGeek: More generous tiers
• Winner: Avoma for features, MeetGeek for value

Common Complaints

Users consistently mention:

• Add-on Costs: Features split across modules
• Complexity: Powerful but overwhelming
• Mobile Apps: Limited functionality
• Processing Time: 10-15 minute delays
• Support: Can be slow on lower tiers

Verdict

Avoma excellently serves growing teams that need more than basic transcription but aren’t ready for enterprise platforms. The transparent, modular pricing lets teams scale features with growth, though costs can add up with multiple add-ons.

Choose Avoma if you:

• Have 10-100 person revenue teams
• Want transparent, predictable pricing
• Need more than just transcription
• Value all-in-one platforms
• Appreciate strong free trials

Look elsewhere if you:

• Just need basic meeting notes
• Have enterprise scale needs
• Want the simplest solution
• Have tight budgets
• Need instant processing

For mid-market teams seeking a balance of capability and cost, Avoma provides a compelling middle ground in the AI meeting assistant landscape.